Rajtek24 Privacy Policy

1What information we collect

When you register and use our services on Rajtek24, we collect certain personal information. The sole purpose of this is to deliver the best possible service and keep your account secure. We never collect more data than is necessary.

• Information provided during registration is collected.
• Some technical data is collected automatically while using the platform.
• Information provided when contacting support may also be retained.
• Limited data may also be received from third-party services (payment gateways).

2How we use your information

Rajtek24 uses collected data only for specific, lawful purposes. Your information is used to manage your account, process transactions, and make the platform easier and more secure. We never use your data for irrelevant advertising or sell it to third parties.

• For account creation and management.
• To process deposits, withdrawals, and other financial transactions.
• For identity verification (KYC) and fraud prevention.
• For providing customer support and technical assistance.
• To inform you about bonuses, promotions, and important updates.
• To fulfill legal obligations and regulatory reporting requirements.
• For platform service improvement and research (anonymized).

3Data Sharing & Disclosure

Rajtek24 does not sell or rent your personal information to third parties. In certain limited circumstances, some data may be shared — strictly to ensure uninterrupted service to you.

• Payment Processor: Necessary data is shared with bKash, Nagad, and similar services to process transactions.
• Game providers: Limited data required to run games is shared with the game developer.
• Law enforcement agencies: Data may be disclosed when required by court order or legal obligation.
• Security Partners: We work with trusted security firms to detect and prevent fraud.
• Business Transfer: In the event of a company merger or acquisition, data may be transferred to the new authority.

4Cookie & tracking policy

Rajtek24 uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the site. We use three types of cookies:

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functionality cookies: Remembers your preferences and settings. Disabling these may cause certain features to stop working.
• Analytics Cookies: To understand site usage. Data is collected without any personal identification.

You can delete or block cookies at any time through your browser settings. Please note, however, that disabling essential cookies may prevent you from logging in to rajtek24.

5Data Storage & Retention

Rajtek24 retains your information only for as long as necessary. Data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal requirements.

• Active account data: retained until the account is closed.
• Financial transaction records: minimum 5 years (as required by law).
• KYC documents: up to 5 years after account closure.
• Support conversations: retained for up to 3 years after the issue is resolved.
• Log files and technical data: typically retained for 12 months.

6Your privacy rights

You have full control over your personal information on Rajtek24. We believe every user has the right to know how their data is being used.

7Technical Measures for Data Protection

Rajtek24 uses industry-leading technology to protect your data. Our security team monitors systems around the clock to prevent unauthorized access or data breaches.

• 256-bit SSL/TLS encryption — all data transmission is secured.
• Two-Factor Authentication support.
• Firewall and intrusion detection system.
• Regular security audits and penetration testing.
• Staff access to data is restricted through role-based access controls.
• Server data is encrypted and regular backups are securely maintained.

8Protection of Children's Privacy

Rajtek24 is strictly for users aged 18 and above. We never intentionally collect information from minors. If we are informed that an underage user has created an account, we will immediately close that account and delete any collected data.

• Age verification is in place at the time of registration.
• Accounts flagged as suspicious are subject to additional verification.
• If a parent reports a child's account, immediate action will be taken.

9Policy updates

Rajtek24 may update this privacy policy from time to time. If significant changes are made, we will notify you by email or through the platform. Continued use of the site after a revised policy is published will be considered your acceptance of the updated terms.

• The date of any policy change will be noted at the top of the page.
• For major changes, 30 days' notice will be given in advance.
• Archived copies of previous policies are available upon request.

10Contact us

For any privacy-related questions, requests, or complaints, please get in touch with us. Rajtek24's dedicated privacy team typically responds within 48 hours of receiving your message.

To exercise your privacy rights — whether to access, correct, delete, or export your data — please write to the email address above. We will verify your identity and take prompt action.